A large group of us approx. 70 customers expected to eat at the restaurant without any trouble. We originally had given the manager an expectation of anywhere between 50-100 patrons. 70 ended up showing and we were presented with a bill for 100 people. Now we can understand that the restaurant expected to prepare for 100 people, but after approx. 40-50 people had gotten their food, 20 of us had not eaten or had gotten only a tiny amount of food and were told that they had stopped preparing anymore food, because we could not pay for the 30 people less 100 that did not show up. So if the restaurant had prepared for 100 people, where was the food for at least 70 people?

The manager that evening, I believe his name was Scott, did not take any blame for the lack of food and not until we had made a huge scene in the restaurant did he agree to bring out more food. He had excuses that people took more then they should have, well then why did he set it up buffet style? If we were suppose to only have so much food on our plate, we should have been served!

On top of the major reason we were unhappy, there wasn't enough seating! We had at least 10-20 people sitting outside in the cold weather, where there food probably got cold as soon as they took their plate outside! Clearly the restaurant was not prepared at all for the amount of business we were about to give them 70 people or 100 people.

I am disappointed that an establishment could not provide the service, not to mention if we had all individually ordered we could have chosen whatever type of food we wanted and probably paid less then the "group discounted charge."

The customer service was so poor, what happens to the customer is always right? The manager that evening did not even attempt to show us he cared that that many people were not fed. He did not apologize at all for any of the poor service. We had a huge group that evening at that restaurant and were the bulk of the patrons for that evening. Not to mention a large percentage of us drank alcohol and provided plenty of business through alcohol alone.

I expect a formal apology, from your organization for the poor service that was provided that evening. NEVER had we ever had an issue with a restaurant with a group our size. We recently ate at DISH right next door and did not have one issue with the amount of food or the quality of service and on top of that, they gave us a major discount that evening for bringing so many people that evening and invited us to return at any time. You guys should learn something from your neighboring restaurants!

Overpriced for what you are getting. The pizza that my son got was probably a microwaved store bought pizza. The french fries were overdone and the schnitzel was liked chopped steak with absolutely no taste to it at all. The sauce for the Jaeger Schnitzel was plain brown gravy with 4 sliced pieces of mushroom in it. They used the same sauce for the chicken Marsala. The chicken was some sort of pressed chicken like chicken fingers that they tried to pass off as a high quality menu item. The seafood tasted like it was just removed from the water with no seasoning. I think everything was actually microwaved.

If you are looking for a great place to eat, don't go here! McDonalds is better than this place. For the quality of food we got we should not have paid more than $40.00 but we ended up paying almost twice that amount. Go to the Italian, German, French restaurant if you want that kind of food, or even McDonalds:)

Needless to say, I will never eat in a M.J. Barleyhoppers again!